Portions and notes for Technical English Assessment II

Dear All:

I have given the portion and Notes for our Technical English Assessment II.

Kindly go through them and get back to me if you have doubts.


1. Impersonal passives (Active voice to passive  voice)

2. Direct to indirect speech (Reported Speech)

3. Use and Purpose.
4. Vocabulary in context.
5. Connectives.
6. Resume Writing.
7. Essay or paragraph writing.


Research: Survey report/feasibility report as an internal assessment.

1. Changing from Active to Passive:

Follow this table.

TO KEEP, ACTIVE AND PASSIVE VOICES

Tense	Active voice	Passive voice	Active sentence	Passive equivalent
Simple present	keep	is kept	I keep the butter in the fridge.	The butter is kept in the fridge.
Present continuous	is keeping	is being kept	John is keeping my house tidy.	My house is being kept tidy.
Simple past	kept	was kept	Mary kept her schedule meticulously.	Mary's schedule was kept meticulously.
Past continuous	was keeping	was being kept	The theater was keeping a seat for you.	A seat was being kept for you.
Present perfect	have kept	have been kept	I have kept all your old letters.	All your old letters have been kept.
Past perfect	had kept	had been kept	He had kept up his training regimen for a month.	His training regimen had been kept up for a month.
Simple Future	will keep	will be kept	Mark will keep the ficus.	The ficus will be kept.
Conditional Present	would keep	would be kept	If you told me, I would keep your secret.	If you told me, your secret would be kept.
Conditional Past	would have kept	would have been kept	I would have kept your bicycle here if you had left it with me.	Your bicycle would have been kept here if you had left it with me.
Present Infinitive	to keep	to be kept	She wants to keep the book.	The book wants to be kept.
Perfect Infinitive	to have kept	to have been kept	Judy was happy to have kept the puppy.	The puppy was happy to have been kept.
Present Participle & Gerund	keeping	being kept	I have a feeling that you may be keeping a secret.	I have a feeling that a secret may be being kept.
Perfect Participle	having kept	having been kept	Having kept the bird in a cage for so long, Jade wasn't sure it could survive in the wild.	The bird, having been kept in a cage for so long, might not survive in the wild.

2. Direct to Indirect speech:

Tense change

As a rule when you report something someone has said you go back a tense: (the tense on the left changes to the tense on the right):

Direct speech		Indirect speech
Present simple  She said, "It's cold."	›	Past simple  She said it was cold.
Present continuous  She said, "I'm teaching English online."	›	Past continuous  She said she was teaching English online.
Present perfect simple  She said, "I've been on the web since 1999."	›	Past perfect simple  She said she had been on the web since 1999.
Present perfect continuous  She said, "I've been teaching English for seven years."	›	Past perfect continuous  She said she had been teaching English for seven years.
Past simple  She said, "I taught online yesterday."	›	Past perfect  She said she had taught online yesterday.
Past continuous  She said, "I was teaching earlier."	›	Past perfect continuous  She said she had been teaching earlier.
Past perfect  She said, "The lesson had already started when he arrived."	›	Past perfect  NO CHANGE - She said the lesson had already started when he arrived.
Past perfect continuous She said, "I'd already been teaching for five minutes."	›	Past perfect continuous  NO CHANGE - She said she'd already been teaching for five minutes.

Modal verb forms also sometimes change:

Direct speech		Indirect speech
will  She said, "I'll teach English online tomorrow."	›	would  She said she would teach English online tomorrow.
can  She said, "I can teach English online."	›	could  She said she could teach English online.
must  She said, "I must have a computer to teach English online."	›	had to  She said she had to have a computer to teach English online.
shall  She said, "What shall we learn today?"	›	should  She asked what we should learn today.
may  She said, "May I open a new browser?"	›	might  She asked if she might open a new browser.

!Note - There is no change to; could, would, should, might and ought to.

Direct speech	Indirect speech
"I might go to the cinema", he said.	He said he might go to the cinema.

You can use the present tense in reported speech if you want to say that something is still true i.e. my name has always been and will always be Lynne so:-

Direct speech	Indirect speech
"My name is Lynne", she said.	She said her name was Lynne. or She said her name is Lynne.

You can also use the present tense if you are talking about a future event.

Direct speech (exact quote)	Indirect speech (not exact)
"Next week's lesson is on reported speech", she said.	She said next week's lesson will be on reported speech.

3.Use and Purpose: 

It is quite a simple task.

The object will be given and its utility will also be given. 

For example: Google chrome  - browse.

All that you have to do is

Frame sentences quoting that

Google chrome is used to browse. 

or

Google chrome is used for browsing. 

Example 2:

Mobile phones - Communicate. 

Mobile phones are used to communicate.

Mobile phone are used for communication. 

4. Vocabulary in context:

Go through the words and also  the meaning. 

Break the words to identify its meaning. 

5. Connectives:

Connectives are Conjunctions:

You have to use the right conjunction and join the sentences.

Go through the below list and practice them.

USAGE	CONNECTIVE WORDS
addition of ideas	and, also, besides, further, furthermore, too, moreover, in addition, then, of equal importance, equally important, another
time	next, afterward, finally, later, last, lastly, at last, now, subsequently, then, when, soon, thereafter, after a short time, the next week (month, day, etc.), a minute later, in the meantime, meanwhile, on the following day, at length, ultimately, presently
order or sequence	first, second, (etc.), finally, hence, next, then, from here on, to begin with, last of all, after, before, as soon as, in the end, gradually
space and place	above, behind, below, beyond, here, there, to the right (left), nearby, opposite, on the other side, in the background, directly ahead, along the wall, as you turn right, at the top, across the hall, at this point, adjacent to
to signal an example	for example, to illustrate, for instance, to be specific, such as, moreover, furthermore, just as important, similarly, in the same way
results	as a result, hence, so, accordingly, as a consequence, consequently, thus, since, therefore, for this reason, because of this
purpose	to this end, for this purpose, with this in mind, for this reason(s)
comparison	like, in the same manner (way), as so, similarly
contrast connectives	but, in contrast, conversely, however, still, nevertheless, nonetheless, yet, and yet, on the other hand, on the contrary, or, in spite of this, actually, in fact
to summarize or report	in summary, to sum up, to repeat, briefly, in short, finally, on the whole, therefore, as I have said, in conclusion, as you can see

6.Resume Writing.

There are two things expected in the Resume.
1. Cover letter.
2. Resume.

Here is a sample:

Kindly follow:

Cover letter Sample: 

[Date]

Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802

Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)

Dear Ms. West:

I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.

My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.

In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.

I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time -- I look forward to learning more about this opportunity!

Sincerely,



Sue Ling

Enclosure: Resume

RESUME SAMPLE